Community of Practice (CoP) Management Consultant, UNICEF Supply Division

  • G03 Good Health and Well Being
  • G04 Quality education
  • G05 Gender equality
  • Copenhagen, Denmark
  • August 20, 2019

Website UNICEF UNICEF

70 Years for Every Child

UNICEF Supply Division in Copenhagen is recruiting a Community of Practice (CoP) Management Consultant

Consultancy Title: Community of Practice (CoP) Management Consultant

 

LOCATION/DURATION:

Duration:  11.5 month period (Part time)

 

Location: Home based, with preference for Copenhagen or Geneva based

 

Start Date: 1 September 2019 – 15 August 2020

 

Reporting to: Supply Officer Immunization, Vaccine Centre, UNICEF Supply Division, Copenhagen.

 

BACKGROUND:

UNICEF Supply Division has identified strengthening national vaccine procurement practices as a key component of its approach to supporting Gavi transitioning and other middle-income countries (MICs) in ensuring sustainable access to and timely supply of affordable vaccines. Facilitating and fostering peer-to-peer learning by building on the experience of different countries and experts has a significant potential to provide a way for in-country expertise development, ultimately leading to improved vaccine procurement outcomes for the benefit of children.

To this end, UNICEF Supply Division has been hosting the annual Vaccine Procurement Practitioners Exchange Forum (VPPEF) since 2015. This event, albeit by definition time-limited, is a unique opportunity to allow procurement practitioners from different countries/regions to network with and learn from peers and to catalyze momentum for future continuous exchanges. In addition, UNICEF Supply Division established a community of practice in 2016, to further the aims of the VPPEF by initiating the Vaccine Procurement Practitioners Network (VPPN).

As a virtual community of practice focusing primarily on targeting country governments and partners in immunization to the vaccine procurement process, the VPPN aims to provide a platform for continuous exchange of theoretical and practical knowledge, joint learning and collaborative problem solving. Membership in the VPPN is by application only.

In 2019, discussions between WHO and UNICEF SD took place to migrate the VPPN to the TechNet platform with the purpose of providing members of both communities with opportunities to access additional relevant resources and further benefit from each others’ expertise. 

OBJECTIVE:

The consultant will play a leading role in continuing and enhancing the quality and value of community engagement on the Procurement Practitioners Network (PPN), by initiating, coordinating and fostering peer-to-peer knowledge exchange, working with partners to provide additional expertise, contributing to the successful migration by ensuring the optimal publishing and organization of PPN group related content on TechNet and supporting the impact evaluation of the PPN/ VPPEF on countries’ procurement practices by defining the appropriate indicators.

Key outcomes will be the continued improvement of the platform, the further integration of the VPPN into and beyond the Exchange Forum, fostering synergies with TechNet community, raising partners and current members engagement and monitoring progress. The consultant will be a key driving force for this project and will (a) provide expertise in knowledge facilitation and capture techniques, (b) establish / refine peer learning mechanisms, enhance / manage the Community of Practice, and knowledge dissemination, and (c) identify the positive impacts on countries’ procurement capacity that can be attributed to the PPN.

 

DESCRIPTION OF ASSIGNMENT:

The Vaccine Centre in UNICEF Supply Division now requires an experienced consultant with robust experience in managing the online community of practice to continue the successful development and long-term momentum of the Procurement Practitioners Network. The consultant will work closely with vaccine experts within and outside UNICEF Supply Division, as well as engage with external collaborators, including government counterparts, WHO and Gavi, the Vaccine Alliance.

KEY DELIVERABLES:

Phase

Deliverable

Expected delivery[1]*

Phase 1

Migration

  • In close coordination with developers, draft a detailed migration plan (both technical/ content), including a timeline, for the successful migration of the PPN to TechNet.
  • Develop a review in terms of successes and lessons learnt of the current PPN and draft a result framework (M&E) to be implemented into the new Procurement Practitioners Network workplan. 
  • Validate the correct migration of content to TechNet.

 

20 October 2019

 

 

 

Phase 2

Development of community strategy

 

  • Organize content to fit TechNet’s information architecture.
  • In align with TechNet knowledge strategy, develop a detailed and sustainable peer learning strategy, ensuring that activities and content are regularly produced until the end of the consultancy.

 

1 December 2019

Phase 3

Platform launch and management

  • Implement the learning strategy.
  • Suggest technical improvements to the PPN.
  • Develop at least two case studies for Middle Income Countries, members of the PPN, on how participation to the network and exchange forum have helped to improve their procurement of vaccines.

 

28 February 2020

 

 

Phase 4

Platform review and management

  • Further implement the learning strategy.
  • Conduct a review of the PPN based on the results framework.

 

15 May 2020

Phase 5

Report and management

  • Further implement the learning strategy.
  • Organize a sharing session on the PPN activities on TechNet and suggest additional activities to foster synergy between both communities.
  • Develop a final report on PPN in successes and challenges in implementing the strategy as well as suggestions for the next cycle.

 

15 August 2020

 

 

 

QUALIFICATION REQUIREMENTS:

Education: Advanced university degree in a relevant field: information and knowledge management, communications, public policy, public management, public health, business administration, international relations, or international development; a combination of relevant academic qualifications and experience may be accepted in lieu of the advanced university degree. 

Work Experience

  • Minimum seven years relevant work experience with project management within the areas of communications and/ or online communities.
  • Proven experience organizing and successfully developing such communities.
  • Effective interpersonal skills, with demonstrated ability to engage different stakeholders.
  • Demonstrated ability to produce high quality results in a timely manner.
  • Demonstrated familiarity with the work of UNICEF, the UN and/or with issues related to public health/immunization is an asset.

Competencies

The successful candidate is expected to demonstrate the following competencies that are considered to be necessary to this consultancy:

Core Competencies

  • Excellent communicator of verbal and written concepts to an international audience.
  • Ability to quickly understand instructions, to proactively seek clarification when needed.
  • Able to work well in a team environment.

Functional Competencies

  • Able to work independently and problem solving oriented.
  • Have excellent organisational skills and networking
  • Able to work in a multi-cultural environment and establish harmonious and effective working relationships.
  • Demonstrated communication and relationship building skills.
  • Proven capacity to work with and lead collaborative teams across different locations and with different technical skills.

Technical Knowledge:

  • Proven experience in developing and implementing community management and engagement strategies for the UN, non-profit organizations and/or private sector companies, tracking their success and analyzing results.
  • Proven knowledge of online collaborative tools and ability to adapt quickly to technological changes and foster use of appropriate knowledge exchange tools and technologies to improve knowledge exchange for internal and external partners.
  • Demonstrated solid experience with Joomla, in addition to basic knowledge of html and CSS.

Language:

  • Excellent communication skills (written and oral) in English are essential. Knowledge of other languages spoken by community members a plus.

EVALUATION PROCESS 

Qualified candidates are requested to submit:

  1. Cover letter/application.
  2. Financial quote at a daily rate in US Dollars. Financial quote should be inclusive of service fees, and living expenses (if consultancy is not home-based).  Costs for accommodation, meals and incidentals shall not exceed applicable daily subsistence allowance (DSA) rates, as promulgated by the International Civil Service Commission (ICSC).
  3. CV.
  4. Examples of previous, relevant work.
  5. Proposed methodology/approach to managing the project.
  6. At least 2 References
  7. P 11 form (which can be downloaded from our website at http://www.unicef.org/about/employ/index_53129.html ).

 

Applications should be submitted online through www.unicef.org/about/employ. Queries can be directed to lsanchez@unicef.org with subject line “Community of Practice (CoP) Management Consultant” by 20 August, 2019 17.00 CET. Please indicate your availability and daily rate to undertake the terms of reference above.  Applications submitted without a daily rate will not be considered.

UNICEF considers best value for money as a criteria for evaluating potential candidates.  As a general principle, the fees payable to a consultant or individual contractor follow the “best value for money” principle, i.e., achieving the desired outcome at the lowest possible fee.  Please note that consultants and individual contractors are responsible for assuming costs for obtaining visas and travel insurance.

Successful applicants will be invited to a telephone interview and will be evaluated by the following criteria:

TECHNICAL PROPOSAL (70 points)

 

Overall Response (10 points)

 

Understanding of tasks, objectives and completeness and coherence of response

5

Overall match between the TOR requirements and proposal

5

Proposed Methodology and Approach (20 points)

 

Quality of proposed approach/methodology

10

Quality of proposed work plan

10

Technical Capacity (40 points)

 

Professional and relevant work experience in areas knowledge exchange and peer learning

15

Experience in developing and implementing community management and engagement strategies

10

Experience with online collaboration platforms

10

Experience organizing and facilitating participatory events such as workshops, learning sessions and webinars

5

TECHNICAL QUALIFICATION – Total Points

70

 

 

FINANCIAL PROPOSAL (30 points)

 

Tranche payments per deliverable:

  • End of Phase 1: 10% of the total amount
  • End of Phase 2: 20% of the total amount
  • End of Phase 3: 20% of the total amount
  • End of Phase 4: 20% of the total amount
  • End of Phase 5: 30% of the total amount

 

 

Economy Air Ticket (for any expected travel upon UNICEF request and rates)

 

The financial proposal should indicate the daily rate and proposed number of working days for each phase

 

FINANCIAL PROPOSAL – Weight Combined Score

 

 

 

TOTAL SCORE (max. 100 points)

 

  


[1] Final delivery dates will be agreed with UNICEF.

To apply for this job please visit www.unicef.org.